There two common reasons why may not be able to reproduce a JW Player bug in the HLS.js or Shaka player:
- There is a conflict between the open-source project and the JW Player player code.
- The open-source project has patched a bug that has not yet been incorporated into the JW Player player code.
In either situation, file a support ticket. Our Support team will be able to debug and often resolve the issue.
Updated 8 months ago
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